Senior Administrator Student Cases

Profile

Description:

This is an opportunity for an enthusiastic and dedicated administrator to join the University’s Academic Registry directorate. The Academic Registry’s primary function is to oversee and deliver a broad range of services, which support and enhance the University’s academic mission, acting as a key enabler for the delivery of its Education and Student Experience Strategy. The Academic Registry is seeking to appoint a highly skilled Senior Administrator to undertake a challenging and rewarding role; to provide effective administrative support and guidance in the operation and delivery of our student appeals and complaints processes. Based in the Academic Policy & Quality team, you will work closely with, and report to, the Academic Policy & Quality Manager in the processing and support of student case work. This will entail work on a range of tasks that includes preparing and reviewing case files, providing support for staff training, and information gathering for reporting and analysis purposes. You will liaise with a wide range of stakeholders both internally and externally to the University, including academic and senior University staff. You will need to have excellent communication and team working skills together with a meticulous eye for detail, the ability to use your own initiative and to think critically. Experience of working within a compliance, policy and regulatory driven environment is desirable. The post will be located on the Fourth Floor of the Nancy Astor Building on the University’s main campus with some opportunity for home working. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. This is a part-time position working 21 hours per week (across five days a week) on a fixed-term basis until end April 2024 due to business demand. For an informal discussion please contact Donna Strickland by e-mail donna.strickland@plymouth.ac.uk Interviews are likely to take place during the week commencing 30th January 2023 and you will be notified if you have been shortlisted or not. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT . Job Description

Region:

Location:

Plymouth

Salary:

£27,131 to £31,411 pro rata per annum - Grade 5

Package:

Part-time, Fixed-term

Contractual hours:

21

Basis:

PT Temporary Parttime All Year ]]>

and Student Experience Strategy.

The Academic Registry is seeking to appoint a highly skilled Senior Administrator to undertake a challenging and rewarding role; to provide effective administrative support and guidance in the operation and delivery of our student appeals and complaints processes. Based in the Academic Policy & Quality team, you will work closely with, and report to, the Academic Policy & Quality Manager in the processing and support of student case work. This will entail work on a range of tasks that includes preparing and reviewing case files, providing support for staff training, and information gathering for reporting and analysis purposes.

You will liaise with a wide range of stakeholders both internally and externally to the University, including academic and senior University staff. You will need to have excellent communication and team working skills together with a meticulous eye for detail, the ability to use your own initiative and to think critically. Experience of working within a compliance, policy and regulatory driven environment is desirable.

The post will be located on the Fourth Floor of the Nancy Astor Building on the University’s main campus with some opportunity for home working.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

This is a part-time position working 21 hours per week (across five days a week) on a fixed-term basis until end April 2024 due to business demand.

For an informal discussion please contact Donna Strickland by e-mail donna.strickland@plymouth.ac.uk

Interviews are likely to take place during the week commencing 30

th

January 2023 and you will be notified if you have been shortlisted or not.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages

We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT .

Job Description

A9252

£27,131 to £31,411 pro rata per annum - Grade 5

27131

27131

31411

Professional/Support Services

Sun, 22 Jan 2023 00:00:00 GMT

Plymouth

Part-time, Fixed-term

21

PT Temporary Parttime All Year

Tue, 3 Jan 2023 00:00:00 GMT

Company info

Plymouth University
Website : http://www.plymouth.ac.uk